What is Home Wireless?

It works with a Wireless fixed Router available for connectivity in the location you prefer (based on location eligibility) without any pre-installation needed

Do I have to be covered with 4G at home for Home Wireless to work?

Home Wireless router supports both 3G & 4G technologies, noting that service only works using the provided Home Wireless router.

Network at my home is not that strong, will that affect the service?

If you have a single point at home where network is strong, just place your Home Wireless router at this point and enjoy reliable internet connection across your home.

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How can I track & Control my usage?

You can manage your usage, recharge your credit, migrate between Home Wireless packages and pay your bills by Use My Orange application Visiting https://notify.orange.eg/internet "> https://notify.orange.eg/internet " target="_blank"> https://notify.orange.eg/internet "> https://notify.orange.eg/internet using your Home Wireless service. Creating an account on orange.eg Or by dialing #100# via your Home Wireless router interface by accessing 192.168.1.1 from chrome or Internet Explorer And you can pay your bill through any of the available bill payment channels.

Do the packages renew automatically or on-demand?

Orange Home wireless Postpaid packages renew every 30 days automatically. You can add extra Gigabytes or you can early renew your package with the same package quota (there is no maximum limit add extra allowance GB)

What are the required documents to get the device?

Original / Non-Expired national ID

Can I install the device in another location than the one I registered with?

YES, it has to be used in the locations already registered on the system. In case installed in another location you must call us on 110 to change location

What happens when the package is fully consumed?

The service will be stopped till bucket renewal or you can Early-renew the package Change to another package Subscribe to any add-on

What is the validity of the Extra GB allowance?

It is valid for 30 days from the adding date

How can I know all my consumption?

You can control your package through: My Orange app. Visiting https://notify.orange.eg/internet "> https://notify.orange.eg/internet using your Home Wireless WIFI connection. Creating an account on orange.eg Or by dialing #100# via your Home Wireless router interface by accessing 192.168.1.1 from chrome or Internet Explorer

How can I use MY Orange app to manage my package?

Download the My Orange mobile app from the app store and connect to the internet through the Home Wireless WIFI After activation, you can manage your account (charging, renewing packages, consumption ... etc.)

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Home Wireless FAQs